Property research guides for US home buyers, built from public records.
This Cancellation & Refund Policy outlines the terms governing paid local business vendor placements for Before Regret, owned and operated by Atmostellar. Registered Office: Atmostellar, Mumbai, Maharashtra, India. Contact: hello@beforeregret.com.
Reports are free for everyone, with no account and no payment information required. Because no financial transaction takes place for a report, no cancellations, billing charges, or refund claims apply to reports. The only paid products on Before Regret are vendor placements -- see Section 2 below.
Property insight reports are free, and Before Regret does not sell them, so there is no report charge to cancel or refund. Any report purchased before October 5, 2026 remains governed by the policy in effect when it was purchased.
Your statutory rights are unaffected. Nothing in this policy limits or waives any refund, cancellation, or withdrawal right you hold under a mandatory provision of the consumer protection law of the place where you habitually reside that cannot be derogated from by agreement, and nothing here affects your right to dispute a charge with your card issuer or payment provider. Where such a right applies, it prevails over this policy to the extent of the conflict. If you believe you hold such a right, contact us at hello@beforeregret.com and we will assess it in good faith.
Payment is taken through PayPal, a PCI-DSS compliant third-party payment processor. You pay on PayPal's own checkout and Atmostellar never receives or stores your card number.
Atmostellar offers two self-serve, one-time-payment placement products for local business vendors (contractors, home inspectors, pest control specialists, environmental remediation specialists): a Topic Ad, shown on educational guide articles across the site, and a Report Ad, shown as a sponsored placement ("Need help verifying this?" section) inside property reports for a bundle of three zip codes within one trade category. Neither is a subscription -- each is a single, one-time charge for a fixed 30-day placement window, with no automatic renewal or re-billing of any kind.
Pricing is a flat rate per slot, with no tiers:
One-time charge, no auto-renewal
One-time charge, no auto-renewal
A separate one-time purchase, charged separately at the same flat rate, is required for each additional slot or bundle a vendor wishes to appear in. To keep a placement active beyond its 30-day window, the vendor must return and purchase another window -- nothing renews automatically.
Payment is taken through PayPal, a PCI-DSS compliant third-party payment processor. You pay on PayPal's own checkout and Atmostellar never receives or stores your card number.
Vendor placements are self-serve: Atmostellar does not independently verify a vendor's trade license, insurance, or credentials before a placement goes live -- business name, trade category, and contact details are self-reported by the vendor at checkout. Atmostellar reserves the right to remove a placement, or discontinue the placement program entirely, for administrative or business reasons, or upon becoming aware of a problem with a listing.
If Atmostellar becomes aware -- through a consumer complaint or otherwise -- that a vendor's trade license has expired or been revoked, or that a listing involves fraudulent business practices or a breach of our Terms of Service, and suspends or removes the placement as a result, no refund or credit will be issued for the remaining portion of the 30-day placement window. The removal is a direct consequence of vendor non-compliance.
If Atmostellar removes or terminates a vendor's sponsored placement before the end of its 30-day window for internal administrative, technical, or business restructuring reasons not attributable to any fault of the vendor, we will refund the unused portion of that window on a pro-rata daily basis -- calculated from the day the placement stopped showing through the end of the paid term. You do not need to request it: we issue the refund to the original payment method, and email you, within 10 business days of the removal. This is the one case where the all-sales-final rule does not apply, because the placement ended by our decision rather than yours.
| User / Event Scenario | Timing | Refund Status |
|---|---|---|
| Consumer Report | N/A (Always Free) | N/A (No charge ever) |
| Vendor Placement Expiration (Topic Ad / Report Ad, 30 Days Elapsed) | N/A — runs its full paid term, then expires | N/A (No charge was pending) |
| Vendor Early Removal Request | Immediate — slot released to other vendors | No refund |
| Atmostellar Removal (Vendor License Breach / Fraud) | Immediate removal | No refund (Forfeited due to violation) |
| Atmostellar Removal (Administrative / No Vendor Fault) | Immediate removal | Pro-rata refund of unused days (automatic, within 10 business days) |
Contact us first -- most billing questions are resolved directly, and section 7.1 of our Terms of Service requires both sides to attempt informal resolution for 60 days before starting any formal proceeding.
If that does not resolve it, billing and refund disputes are subject to the binding individual arbitration agreement and class action waiver in section 7 of the Terms, which control over this summary. Claims brought in small claims court are excluded from arbitration, and you may opt out of arbitration entirely within 30 days of first accepting the Terms by emailing hello@beforeregret.com with the subject line "Arbitration Opt-Out". For a consumer dispute that is not arbitrated, jurisdiction is non-exclusive -- you may bring your claim where you habitually reside (Terms section 8.2).
If you have questions regarding a report purchase, a vendor placement receipt, or billing status, please contact our support team:
Atmostellar Support Desk
Mumbai, Maharashtra, India
Support Channel: hello@beforeregret.com
Expected Response Time: 1–2 business days